Event FAQs

Yes, we require a £250.00 (non-refundable) deposit to confirm your event,

for weddings or ladies’ festival weekends we require a £500.00 deposit.

We require final details, payment, and numbers 21 days prior to the event.

For weddings and ladies’ festival weekends we require all details 4 weeks prior.

Yes, we can hold a date for 2 weeks only, after this the date will be released a deposit

is then required to go ahead with the booking.

Yes, you can reserve rooms for your friends and family, this can be done by calling the

hotel directly and speaking with our reception team.

Yes, if you would like some recommendations then we can send you our recommended

supplier list.

No under 18’s allowed to attend Christmas Parties.

Yes, we cater for all special dietary requirements. Ask our events team for more details

No, we do not allow fireworks.

Yes, we have a bridal suite with a sea-view and balcony.

Yes, you and your bridal party can stay the night before the wedding, we also

recommend booking a family room so you can all stay/get ready together.

Yes, we have one licensed ceremony room.

You must book your own registrars, by calling Poole/Bournemouth council.

We recommend that you book your ceremony no later than 13:30pm for a full wedding

day so the whole day runs smoothly.

No, all catering must be done through the hotel, we are not licensed for outside catering

to be brought into the hotel.

Yes, we supply a cake stand and knife, we offer either a circle or square cake stand.

We have different d tables to cater for different numbers. Please ask your event

coordinator if you have a table setup in mind and we can inform you if it’s doable.

As part of the wedding/event packages containing a 3-course meal option we allow

organiser’s to pick a 3,3,3 menu. The starters and main options chosen must include a

vegetarian dish. If you choose to offer a choice, we require a full list of guest’s meals

per table along with any dietary requirements there may be at least 4 weeks prior.

Yes, suppliers such as florists, photographers, and third-party entertainment etc. can

access the venue, we will require details of their delivery, setup time and breakdown

times along with contact details, for those who have it, we will also require a copy of

their public liability insurance.

Please arrange for any table decorations, table plan, name cards etc. to be dropped off

on the morning of your wedding or the day before if told you can. Please package

ALL table top items, name cards, favours etc. table by table to enable our team to set

up tables correctly, pictures of how you would like your tables set are always appreciated.

If you have any items that need to be made, we ask that you assemble these before

bringing them to the hotel so that we are not liable should any breakages occur.

Yes, we can supply them at a small fee. £1 for every 10 place cards and £5 for a table plan,

please be advised they are not done by a professional printing company, and they will be

created in house.

Unfortunately, we cannot guarantee rooms to be ready earlier than 3pm. However, we

do have changing facilities within our leisure club that guests can use, and reception

can store luggage safely for you.